Why Print Businesses Are Shrinking While Demand Soars—and How to Fix It

December 11, 2024
Why Print Businesses Are Shrinking While Demand Is Growing: The Truth Behind the Trends

The Truth Behind the Trends

The printing industry has often been labeled a “sunset industry.” But is that really the case? Absolutely not. In fact, multiple reports confirm that the print industry is not only alive but thriving, with certain sectors, such as digital and short-run printing, and packaging, growing exponentially.

Here’s evidence to support that:

Market Growth:

  • Global Commercial Printing Market: Valued at USD 489.53 billion in 2023, it’s projected to reach USD 590.21 billion by 2032, growing at a CAGR of 2.10% (Source: Straits Research).
  • Digital Printing Market: Valued at USD 35.77 billion in 2022, it’s projected to grow from USD 39.63 billion in 2023 to USD 87.21 billion by 2030, exhibiting a CAGR of 11.9% (Source: Fortune Business Insights).

Driving Factors:

  • E-commerce Boom: Increased demand for packaging materials, labels, and marketing collateral.
  • Personalized Marketing: Customized print materials for targeted campaigns.
  • Digital Transformation: Integration of digital technologies for efficient workflows and innovative products.
  • Sustainable Practices: Growing focus on eco-friendly printing solutions.

Reference Reports:

  • Commercial Printing Market Size and Trends: Read Report
  • Digital Printing Market Size, Share & Growth Report: Read Report
  • Commercial Printing Market Segmentation, Trends, Forecast to 2032: Read Report
  • The Future of the Printing Industry: Read Report

While the print industry is adapting to the digital age, it remains a vital sector with significant growth potential.

Yet, paradoxically, some print businesses are struggling or even shutting down. How is this possible if the demand is increasing?
The answer lies in adaptation to change.

The Shifting Landscape of Print Demand

The printing demand we see today is very different from what it was a decade ago. Customers no longer rely on traditional methods like Yellow Pages or walk-ins to find printers. Instead, the internet has become the primary search tool, especially for younger customers. This shift demands that printing businesses establish an online presence to remain competitive.

Years ago, having a simple website with your services and contact details was enough. Customers would email or call for a quote. But today, the game has changed. Customers expect instant quotes and the ability to place orders online without waiting. The days of waiting hours or even minutes for a response are long gone.


The Cost of Being Left Behind

Imagine investing heavily in marketing to drive traffic to your website, only for potential customers to leave because they can’t get an instant quote or place an order. All that marketing spend is wasted.

Consider this: S&Y Printing transformed their business by going online. In less than 10 years, they became a success story (Original Facebook post can be found here) Successful transition to online print businessSimilarly, Expressprint Singapore, once a retail-focused company with 14 outlets, shifted entirely online by 2016. Today, they’re one of Singapore’s most reputable and searchable printing companies.

Both businesses embraced automation and 24/7 order systems, allowing customers to self-serve without the need for constant manpower.


Seeing others succeed can feel both inspiring and daunting. It’s easy to admire their results, but when you look at your own situation, you might be thinking, “Can I really do this? Do I have the resources, the technical know-how, or the budget to succeed?”

Unlike selling simple products like mugs, printing is a highly complex trade. Every print job depends on variables like size, materials, colors, finishes, and quantities—all of which make pricing a challenge. Because of this complexity, creating an online platform to sell printing services often feels overwhelming and comes with a perceived high price tag.

So, many printing bosses take what feels like the easiest path: relying on free platforms like Shopee or Lazada to list their services. On the surface, this seems like a reasonable solution. After all, you can reach customers online without building your own e-commerce platform.

But let’s take a closer look.

The Reality of Free Platforms: A Red Ocean Trap

Search for common print items like label stickers or name cards on Shopee, and you’ll see countless listings. When you click on these products, the first thing you notice is limited options. Customers often rely on chat support to clarify details or customize orders. This creates the same problems as offline transactions: every inquiry demands manpower.

Note: Platforms penalize delayed responses, forcing you to allocate resources to handle queries.

Sticker printing service

Even worse, as a seller, you’re operating in a highly competitive “red ocean.” Your listing is one of many, competing almost entirely on price. And while you might get some sales, ask yourself this:

Would you proudly send your own loyal customers to buy from your Shopee store?

The answer is likely no—and for good reason. These platforms limit your brand, your control over the customer experience, and your ability to stand out.

At first glance, it might seem like a workable solution, but in reality, you’ve simply moved your offline problems online, adding platform fees and penalties to the mix. What you gain in reach, you lose in profitability and efficiency.


Enter PriceCal: The Smart Solution for Printers

If complexity and cost are barriers to bringing your print business online, PriceCal can change the game. Developed by printers for printers, PriceCal simplifies the process of setting up an e-commerce platform for print services.

Here’s why PriceCal stands out:

  • Minimal upfront investment: As a SaaS model, it’s affordable and accessible. Check out our plans.
  • Tailored for printing: It accommodates the complex price calculations unique to print businesses.
  • Quick setup: Get your platform live in just a few days, eliminating downtime and letting you start your online journey immediately.
  • User-friendly design: PriceCal is intuitive and easy to adopt, even for businesses without technical expertise.

PriceCal empowers you to provide instant quotes, streamline orders, and operate 24/7, all while reducing manpower costs. This isn’t just a system—it’s the key to staying competitive in a rapidly evolving industry.

Take Action Before It’s Too Late

The print industry isn’t a sunset industry—it’s an industry undergoing transformation. Those who adapt and embrace change will thrive, while those who resist will risk being left behind. Start your journey today with solutions like PriceCal and ensure your business is future-ready. With PriceCal POS Ultra and Web Ultra, you can bring your print business online quickly and efficiently, equipped with all the tools you need to compete in today’s digital marketplace. Don’t let the complexity of the transition hold you back. Contact us today and take the first step towards transforming your business for the future.

Not sure how to start? Book a demo with us today and let our expert consultant assist you.

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API

SC-Sheet calculates printing costs by determining the number of large sheets required based on material, size, printing method, and quantity.

For example, if a customer orders 1,000 business cards (89mm x 54mm), SC-Sheet calculates how many fit on a standard sheet, the total sheets needed, and the printing cost. Additional finishing like lamination or diecut is factored in separately, ensuring precise pricing while optimizing material usage and profitability.

What products are best suited for API?

Click on the products below to see API in action!

SC-Sheet

SC-Sheet calculates printing costs by determining the number of large sheets required based on material, size, printing method, and quantity.

For example, if a customer orders 1,000 business cards (89mm x 54mm), SC-Sheet calculates how many fit on a standard sheet, the total sheets needed, and the printing cost. Additional finishing like lamination or diecut is factored in separately, ensuring precise pricing while optimizing material usage and profitability.

What products are best suited for SC-Sheet?

Click on the products below to see SC-Sheet in action!

CSV

CSV is the most flexible way to manage and price products with fixed options or variations that don’t require dynamic calculations. Ideal for products with pre-set combinations of attributes like size, material, finish, and quantity, CSV enables
printers to create custom pricing tables in Excel (CSV format). Once the table is computed, simply upload it into PriceCal, and our Price Calculator will convert it into a systematic selection, generating the price based on the chosen options.

For instance, when calculating the price for a roll-up standee, printers can set up variables like type (e.g., Standard, Deluxe), size (Small, Medium, Large), print method (Digital, Offset), and quantity (e.g., 1, 5, 10). These variables are then organized in a CSV file, and upon upload, the system will automatically generate the correct pricing based on the selected options.

What products are best suited for CSV?

Click on the products below to see CSV in action!

  • Banners (Size, Material, Print Method, Quantity)
  • Packaging Boxes (Type, Size, Printing Method, Finishing)
  • Signage (Material, Size, Print Method, Quantity)
  • Stationery (Size, Material, Print Method, Quantity)
  • Promotional Products (Type, Design, Print Location, Quantity)

SC-Packaging

SC-Packaging is designed to handle pricing for packaging products such as boxes and cartons by calculating costs based on material, size, and finishing components. Through our strategic partnership with Pacdora, printers gain access
to a wide variety of box models, including double tuck boxes, auto-lock boxes, mailer boxes, and more.

This tool works similarly to SC-Sheet by calculating the open size of the selected box model and using the input dimensions to determine material usage, printing costs, and additional finishing. Components like gluing, die-cutting, and assembly costs can be seamlessly factored into the pricing

For example, if a customer orders 2,000 auto-lock boxes measuring 200mm x 150mm x 100mm, SC-Packaging will generate the total material required based on the box’s flat layout, calculate the printing and die-cutting costs, and include any finishing or assembly charges.

Exciting Benefits from Our Pacdora Partnership

Thanks to this collaboration, printers can now:

✅ Retrieve dielines instantly upon customer order.

✅ Offer customers access to Pacdora’s design studio to create and edit packaging
artwork effortlessly.

What products are best suited for SC-Packaging?

Click on the products below to see SC-Packaging in action!

SC-Item

SC-Item is designed for pricing single-item print customization, making it ideal for products like apparel, drinkware, and promotional merchandise. Unlike other pricing tools, SC-Item allows for flexible order quantities across different variations, such as sizes, colors, and print locations.

For example, in t-shirt printing, customers can choose to print on the front, back, or sleeves and place an order with specific quantity breakdowns—20 Large, 10 Small, 15 Medium, etc. SC-Item calculates the cost based on the print locations, total quantity, and any additional customization options like embroidery, heat transfer, or DTF printing.

What products are best suited for SC-Item?

Click on the products below to see SC-Item in action!

SC-Booklet

SC-Booklet is designed to generate precise pricing for multi-page products like booklets, catalogs, and magazines by calculating the material cost, printing method, and binding requirements. It determines the number of sheets required to fulfill an order based on the total number of pages, paper type, and sheet size. Additionally, SC-Booklet supports various binding methods, including saddle stitching and perfect binding, ensuring flexibility in product customization.

For example, if a customer orders 500 copies of a 32-page booklet, SC-Booklet calculates the number of large sheets needed based on the imposition layout. If the inner pages are printed on 150gsm matte paper and the cover on 300gsm glossy
paper, it determines how many sheets of each material are required and factors in the printing and finishing costs accordingly. The system also accommodates add-ons like spot UV, lamination, and special finishes.

What products are best suited for SC-Booklet?

Click on the products below to see SC-Booklet in action!

  • Corporate brochures
  • Annual reports
  • Event programs
  • Product catalogs
  • Training manuals
  • Magazines
  • Cookbooks
  • Portfolios
  • School yearbooks
  • Art books

SC-Area

SC-Area calculates printing costs based on the total print area (sq ft). When a user enters the length and width of the final print, SC-Area determines the total printable area and generates the cost accordingly. It also factors in additional finishing based on the perimeter, making it ideal for products that require eyelets, frames, or poles.

For example, if a customer orders a banner measuring 10ft x 3ft, SC-Area will calculate the total print area (30 sq ft) and generate the cost. If finishing options like eyelets every 2ft or a poles are added, SC-Area factors in these costs based on the perimeter. This tool is perfect for large-format prints such as banners, buntings, billboards, and signage, ensuring accurate pricing and seamless cost calculation.

What products are best suited for SC-Area?

Click on the products below to see SC-Area in action!

  • Magnetic signs
  • Metal / Aluminum signs
  • Die-cut stickers (large format)
  • PVC boards (Forex board prints)
  • Corflute / Corrugated plastic signs
  • Canvas prints
  • Tension fabric displays
  • Construction site signage
  • Directional & wayfinding signs
  • Table covers & table runners
  • Street pole banners
  • Retail window clings
  • Estate agent boards
  • Event standees & cutouts
  • Door signs & nameplates

PriceCal bags Best eCommerce Fulfilment Award 2023

PriceCal, conceptualized and brought to life by Welson and his dynamic team, emerged from a vision to revolutionize the print industry's approach to online sales....