Last Update: 10 July 2024
PriceCal Software Subscription:
- Setup Fee: The setup fee is strictly non-refundable, irrespective of the progress or extent of usage.
- Subscription Fee: In the event of subscription cancellation, a refund request must be submitted within 7 days of the purchase.
A full refund of the subscription fee (excluding the setup fee) will be provided. After the 7-day period, the subscription fee is deemed non-refundable.
Note: Refunds for PriceCal Software require contacting PriceCal Support directly to initiate the refund process. Please allow up to 14 days for the refund to be processed.
PriceCal POS Lite/Ultra and WEB Ultra:
- Payments or deposits made for web design and development projects are considered non-refundable.
These projects involve significant resource allocation, time, and internal expenses. Should a project be cancelled, delayed, or postponed by the client, all funds received by PriceCal will be retained. Additionally, if applicable, the client may incur additional charges for any work completed beyond the already paid amount. Completed projects, as defined by the agreed scope of work, are non-refundable.
Kindly note that it is essential to adhere to the specified timeframe and contact PriceCal Support to initiate any refund requests in accordance with the terms outlined in the refund policy.